plinth advisors

Your engagement survey will tell you how your people feel. That is useful. It is not what is costing you money.

Most organizations respond to the professional character gap with frustration or better hiring. Both miss the point. The gap is not a people problem. It is an organizational one, and closing it starts with the organization owning that distinction.

Most organizations ask if someone earned the promotion. Almost none ask if they are ready to lead a team. The gap between those two questions is costing organizations more than they realize.